Ted Kilian - A few snapshots of my working approach. Keep scrolling...
A few snapshots of my working approach. Keep scrolling...
Ted Kilian - Who and Why, then What and How.
Who and Why, then What and How.
Ted Kilian - A 360 approach to customer experience.
A 360 approach to customer experience.
Ted Kilian - Expanding the experience: Customers dont live in channels.
Expanding the experience: Customers don't live in channels.
Ted Kilian - Successful experiences combine the rational and the emotional.
Successful experiences combine the rational and the emotional.
Ted Kilian - Usability yes, but also Persuasion and Delight.
Usability yes, but also Persuasion and Delight.
Ted Kilian - The best method is always the least method.
The best method is always the least method.
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